Terms and Conditions

These Terms and Conditions (“Terms”) are a binding agreement between you and Laudes governing your access to and use of Laudes websites, public verification pages, accounts, application programming interfaces, embeds, share assets, and related services (collectively, the “Service”). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

You must be at least 18 years old, have reached the age of legal majority where you live, and be legally able to enter this agreement. The Service is intended for businesses and working professionals and is not directed to children under 13.

If you use the Service for an employer or other organization, you represent that you are authorized to bind that organization to these Terms. “You” then includes both you and that organization. If you are not authorized, you may use only features made available to you in your individual capacity.

Laudes receives limited recognition information from authorized organizations, creates verification records, and provides public or restricted achievement, profile, company, embed, account, and sharing features. The Service may also help authorized users create share media or publish selected content through a connected third-party service.

Laudes is designed to verify narrow achievement facts approved by the issuer. Unless a record expressly says otherwise, it does not verify every underlying transaction; adjust for territory, quota difficulty, account allocation, opportunity splits, owner changes, lead source, compensation, or other contextual factors; or determine a person’s overall talent, employability, trustworthiness, or future performance.

We may offer beta, preview, or experimental features. Those features may be changed or discontinued and are provided for evaluation unless we state otherwise in writing.

A subscription, order form, data processing agreement, marketplace listing, partner agreement, or other written agreement with Laudes may contain additional terms. For the organization covered by that agreement, its signed terms control to the extent they conflict with these Terms. Customer administrators are responsible for configuring recognition programs, permissions, publication controls, and authorized users in accordance with their agreement and applicable law.

Business customers and issuers are responsible for having a lawful basis and all required notices, permissions, and approvals to provide professional and achievement information to Laudes; for the accuracy of information they submit; for handling employment-record obligations that apply to them; and for promptly submitting corrections, disputes, revocations, and access changes.

The Service is not a payroll system, source CRM, human-resources information system, consumer reporting agency, or employment-screening service. Customers must not use Laudes as the sole or determinative basis for employment, credit, housing, insurance, education, or other decisions that produce legal or similarly significant effects.

You must provide accurate information, use only an account or activation code you are authorized to use, and keep one-time links, tokens, sessions, and connected-service credentials confidential. You may not share an account in a way that defeats role, organization, or licensing restrictions.

You are responsible for activity under your account to the extent permitted by law. Notify support@laudes.app promptly if you suspect unauthorized access, a leaked token, an incorrect organization association, or misuse of a public record. We may require reauthentication, revoke a session, restrict an integration, or suspend access when reasonably necessary to protect the Service or its users.

“Customer Content” means information, text, branding, logos, links, program configuration, achievement data, and other materials that you or an authorized organization provides to the Service. As between you and Laudes, you retain ownership of Customer Content you own.

You grant Laudes a worldwide, non-exclusive, royalty-free license to host, copy, process, format, display, transmit, and create technical derivatives of Customer Content only as reasonably necessary to provide, secure, support, and improve the Service; honor publication and sharing choices; comply with law; and enforce our agreements. The license continues for retained backups, audit records, and revoked or superseded verification status only as reasonably necessary for those purposes.

You represent that you have the rights and permissions needed for Customer Content and its requested use, including names, photographs, company marks, achievement facts, and public distribution. Do not submit confidential CRM data or personal information that the Service does not request.

Public verification links are meant to be viewed and shared. Subject to these Terms, you may link to a public page and use Laudes-provided share assets for truthful personal or professional communication about the displayed record. That permission ends when the record or asset is revoked, made private, or used misleadingly.

You may not, and may not help anyone else to:

• use the Service or Customer Content unlawfully, deceptively, or without authorization;
• forge, alter, obscure, falsely claim, or misrepresent an achievement, issuer, status, verification link, signature, share asset, or source;
• scrape, crawl, harvest, enumerate, or mass-download profiles, achievements, identifiers, or company records except through an expressly authorized API and within its documented limits;
• build a hidden candidate dossier, data-broker product, consumer report, people-search index, or automated employment-ranking system from the Service;
• infer protected traits, exact compensation, exact revenue, customer identity, or other information the Service intentionally withholds;
• discriminate, make a legally significant automated decision, or use a record as the sole basis for employment, credit, housing, insurance, or similar eligibility;
• probe, scan, test, bypass, or interfere with security, authentication, authorization, rate limits, technical restrictions, or Service operation;
• introduce malware, harmful code, excessive traffic, or automated requests that burden or disrupt the Service;
• reverse engineer or attempt to extract source code except to the limited extent that applicable law prohibits this restriction;
• remove legal, attribution, trademark, copyright, verification, or status notices; or
• use the Service to send spam, infringe intellectual property or privacy rights, harass another person, or facilitate fraud.

Reasonable manual viewing, ordinary search-engine indexing that honors our technical controls, and accessibility technology used by an individual to access the Service are not prohibited by this section.

The Service may interoperate with Salesforce, LinkedIn, email providers, customer-selected systems, marketplaces, and other third-party services. Your use of a third-party service is governed by its own agreement and privacy policy. Laudes does not control and is not responsible for a third party’s content, availability, security, or independent processing.

Connecting or sharing through a third party authorizes Laudes to exchange the information needed to complete your request. You are responsible for the permissions and audience you choose there. Disconnecting a third party from Laudes does not remove content already posted to that third party.

Our Privacy Policy explains how we handle personal information. It is incorporated into these Terms by reference where permitted by law.

Laudes aims to make the Service usable by people with disabilities. Review our Accessibility Statement to report a barrier or request reasonable assistance or an alternative format. If an online step is inaccessible, contact us and we will work with you on an effective alternative. Nothing in these Terms waives a right or remedy that cannot lawfully be waived.

The Service, including its software, design, documentation, branding, compilation, and Laudes-created content, is owned by Laudes or its licensors and is protected by intellectual-property and other laws. Except for the limited rights expressly granted in these Terms or another agreement, no right or license is granted.

“Laudes,” the Laudes shield, and related marks are Laudes marks. Salesforce, LinkedIn, and other third-party names and marks belong to their respective owners. References to them do not imply sponsorship or endorsement beyond an expressly stated integration or relationship.

If you provide feedback, you grant Laudes a perpetual, worldwide, irrevocable, royalty-free right to use it without restriction or compensation, provided we do not publicly identify you as its source without permission.

We may update, add, or remove Service features and may suspend or terminate access when reasonably necessary for security, legal compliance, nonpayment, breach, customer instruction, discontinuation, or protection of users and the Service. Where practicable and required, we will provide notice and an opportunity to cure.

You may stop using the Service at any time. Account closure does not automatically erase information that must be retained for public verification status, a customer’s instructions, security, legal compliance, backups, or a dispute. The Privacy Policy explains available deletion and correction rights.

We may revise these Terms. We will post the revised version and update its date, and we will provide additional notice when required. Changes apply prospectively. If you do not agree to a material revision, you must stop using the affected Service. An existing signed business agreement controls its own amendment process.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” LAUDES DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND ERROR-FREE OR SECURE OPERATION.

We do not warrant that issuer-provided information is complete or that a third party will accept, display, or continue to host a record or share asset. We do not guarantee employment, promotion, compensation, sales performance, social engagement, or any other outcome. Some jurisdictions do not allow certain warranty exclusions, so those exclusions apply only to the extent permitted.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAUDES AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THEIR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DIRECTLY TO LAUDES FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) US $100.

These limits do not apply to liability that cannot lawfully be limited or excluded. A signed business agreement may state different limits for its customer.

If you use the Service on behalf of an organization, that organization will defend, indemnify, and hold harmless Laudes and its affiliates, officers, employees, and agents from third-party claims, damages, losses, liabilities, costs, and reasonable legal fees arising from its Customer Content, recognition program, unlawful or unauthorized instructions, or material breach of these Terms. This obligation does not apply to the extent a claim results from Laudes’s own breach, gross negligence, or willful misconduct, or where law prohibits the obligation. A signed business agreement may replace this section.

Before filing a formal claim, you and Laudes agree to make a good-faith effort to resolve the dispute. Send a written description to support@laudes.app and allow 30 days for a response, unless immediate action is reasonably necessary to prevent harm or preserve a legal right.

A signed order form or other business agreement controls its governing law, forum, and dispute process. Otherwise, these Terms are governed by the law that applies under ordinary conflict-of-law rules, without limiting mandatory rights you have under the law where you live. Claims may be brought in a court with lawful jurisdiction. These Terms do not require individual arbitration or waive participation in a class action unless you separately agree to such a provision in writing.

These Terms, the Privacy Policy, and any applicable signed agreement are the entire agreement about their subject matter. If a provision is unenforceable, it will be modified only to the minimum extent necessary and the remaining provisions will remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; Laudes may assign them in connection with a reorganization, financing, merger, acquisition, or sale of assets. Sections that by their nature should survive termination will survive.

Electronic communications and notices satisfy written-notice requirements to the extent permitted by law. Headings are for convenience only. “Including” means “including without limitation.”

Questions about these Terms may be sent to support@laudes.app.